Studio Polcicies

Booking

A credit card on file will be required at the time of booking and will not be charged unless you fail to provide 24 notice cancellation notice. This is to protect your time that is set aside specifically for you, as well as to protect my time. 

Arrivals

Please arrive no more than 10 minutes early to your appointment. Please do not arrive 10 or more minutes late your appointment. If you are more than 10 minutes late, your appointment will be cancelled and the cancellation policy will be enforced. Please arrive with clean/makeup free eyes and lashes. The extra time spent washing your lashes will mean less time lashing. If your service is shortened due to your late arrival, you will still be charged the full cost of the service.

Cancellations

I truly value your business and ask that you respect the scheduling policies. Should you need to cancel your appointment, please notify me at least 24 hours in advance. If you do not provide a 24 hour notice you will be charged a cancellation fee of $30 regardless of the reason or circumstance. A one-time allowance of a last minute cancellation will be permitted. After that, the cancellation and no show policy will be enforced. You can cancel your appointments 24/7 here.

Rescheduling

I require a 24 hour notice if you need to reschedule your appointment. If you fail to provide a 24 hour notice the cancellation fee will processed. You can reschedule your appointments here

No-Shows

To be frank, if you fail to show up for your appointment it tells me you do not respect me or my business. You will be charged 100% OF THE SERVICE FEE and will not able to book future services. 

Appointment Swapping

I do not accept appointment swapping. Meaning, you cannot have someone else take your appointment to avoid a cancellation charge/rescheduling fee. If you cannot make your appointment you will need to reschedule or cancel 24 hours beforehand. You can reschedule your appointments 24/7 here

No Guests

Space is limited at Lash and Glow Beauty Bar. Please leave your friends and family at home. I’m committed to devoting 100% of my attention you and your service. My studio houses very expensive tools and equipment that can be dangerous if a little one were to touch it. As much as I love dogs, they are not welcome either. 

No Phones

Please turn your cell phone(s) off before arriving to your appointment.  

Age Requirement

You must be 18 years of age or older to receive treatment. If you are under the age of 18 your parent or guardian will need to accompany you.

Pregnant or Nursing

If you are pregnant or nursing please let me know before the start of your appointment. Some procedures should not be performed if you are pregnant or nursing as it could cause an adverse reaction to you or your sweet babe.

Illness

If you, someone in your household, or anyone you have come into contact with has an infectious or contagious illness, please contact me as soon as possible to reschedule your appointment. For your safety and my other clients, please do not come to your appointments sick. If it’s observed that you are currently sick, your appointment will end immediately. A one-time allowance of a last minute cancellation will be permitted. After that, the cancellation and no show policy will be enforced.

Photos and Videos

Photos and video may be taken before, during, and after your appointment. Photos and videos are the property of Lash and Glow Beauty Bar. They are used to track your progress and results. They may also be used to advertise and market on any and all social media platforms. With that said, I want to respect your privacy. If you have concerns about the posting of these photos please let me know. 

Refund Policy

No refunds.

Pricing

Pricing is nonnegotiable. Payment is required at the time of your appointment. I reserve the right to change menu pricing at anytime without notice.